This vacancy is now closed

Business Unit
London - Gresham Street
Closing date
Contract type
Full time
Employment type
Fixed Term Contract

Job description and person specification


Job Title

Internal Communications and Engagement Manager, UK

(12-month maternity cover)

Business Unit




Reports To

Communications Director, EMEA



About Avison Young


Our story 
Our Canadian-born business was founded in 1978 and has become a global organisation that now spans 120 locations across 20 countries. Our expansion has been rapid, but what matters most is the common belief that drives all 5,000 of our people to be a different type of real estate organisation. We believe that the places in which we live, work and play have the power to make us happier and healthier, and we are united by a shared sense of purpose, to have a positive impact on people’s lives. In short, we are a global commercial real estate advisory firm with a simple aim: for real estate to play a leading role in creating vibrant buildings, cities and places that deliver long-lasting social value and economic impact. 
Why work for us? 
We believe our industry is changing and we want our business to be a company of curious minds, passionate hearts and strategic intelligence. At Avison Young, we are committed to hiring people from all walks of life who have a collaborative style and innovations focus; we believe a diverse and embracing workforce makes for a stronger, more capable and competitive company. We will provide you with a place where you can step up and change the game. Collaboration is embedded in the way we work; our people have the autonomy to collaborate on client relationships, engage teams across the business, lead operations, work collectively on projects, participate in strategy and are ultimately responsible for our growth. Our distinctive Principal-led, privately-owned model puts us in the enviable position of being able to offer every employee the opportunity to own a share of our business and inspires and allows anyone to become a Principal. This role carries voting rights, so our people have a very real say in the future direction and operation of our business. This means that we are able to attract, engage and retain the best talent. 


About the role


We are looking for an Internal Communications and Engagement Manager to cover maternity leave on a 12-month contract, starting early October 2022 (around 10th), who can develop and execute an impactful and compelling internal communications and engagement strategy that builds morale and drives behavioural change in our growing organisation.

The right candidate will be an effective influencer and passionate about being an ambassador for collaboration in the company. They will have a can-do attitude and be a confident self-starter with the ability to partner with key stakeholders to drive results. They will be quick-thinking and curious, as well as comfortable working autonomously.

Both strategic and tactical, the role requires working with stakeholders to ideate and source information; align messaging, content and channels; and to be the point person for all internal communications in the business. The successful candidate will have the ability to critically assess new ideas and turn these ideas into compelling initiatives that deliver business impact and drive desired behaviours.

The London-based national role represents the UK in the global internal communications function, and will work closely with the global Internal Communications Specialist, based in Chicago, as well as the the wider UK Communications team, to deliver company-wide initiatives and projects locally.


Key accountabilities

  • Deliver a pan-UK internal communication and strategy and messaging framework, driving employee engagement and collaboration

  • Manage the inhouse Internal Comms and Events team (two direct reports)

  • Deliver impactful leadership communications that inform, educate and engage staff

  • Oversee and deliver national events programme, in collaboration with Senior Internal Events Executive

  • Identify, research, write and publish day-to-day content, including news articles, thought leadership research launches, new appointments and client activity

  • Support internal operational teams on change management projects including IT transformation and HR initiatives.

  • Manage existing internal communications platforms and vehicles, including our intranet, social media tool and weekly newsletters.

  • Work closely with brand team, national communications manager, national marketing manager and regional PR agencies to identify opportunities for content development

  • Recognise potential risks and help devise mitigation strategies and plans, working with colleagues across the wider business

  • Support Communications Director, EMEA on group-wide communications campaigns, projects and initiatives


Desired knowledge, skills and experience


  • The ideal candidate will be comfortable interfacing at all levels of the organization and have a proven track record in understanding business agendas and proactively translating this into high-quality, creative communications that are relevant and engaging.

  • 5+ years internal communications, engagement and events experience

  • Strong project management and organisational skills

  • A strong writer, proactive and independent thinker; natural collaborator, able to think strategically; and able to demonstrate a very high attention to detail

  • Experience storyboarding and delivering video content and ideally, podcasting

  • Proven track record of managing and drafting senior executive and CEO internal communications

  • Confident in giving solid guidance and advice on internal communication to business leaders

  • Adept at anticipating and addressing issues and problems that might impact the desired results of communications

  • Ability to edit video with Adobe Rush and Sharepoint experience would be a bonus